We love that Pantheon Computers is a local MN company and everything is managed and handled quickly and as efficiently as possible until we get the issues handled.

Their response time is quick if there is a detrimental issue that needs to be handled quickly and they work together to get it resolved. We like the notification system because we know what to expect and roughly how long it will take to get everything handled.

Pantheon Computers is very good with their communication and the handling of situations as they arise. They make you feel that you are just as important as their own business operations.

Rhonda Morsching Loan Officer
Elysian Bank

Pantheon Computers has committed to having techs on-site twice per week, which is huge for us. Being able to talk to someone and show them something while on-site is so beneficial. Unfortunately, we have seen a lot of turnovers with techs, but I know it’s the nature of the industry. Having their Project Engineer really understand our infrastructure is amazing.

Pantheon does what they say they will do. From the very beginning, they have been up-front about pricing, and really partner with us when helping us create IT solutions. If they commit to having check-in meetings regularly, they will make sure they happen. Pantheon has avenues when having an IT emergency and after-hours support.

Kim Nicolai Controller
Jones Metal Products

Pantheon Computers has truly elevated our peace of mind by ensuring round-the-clock monitoring of our systems, preemptively addressing issues before they even arise. This proactive approach has been invaluable in maintaining our operations seamlessly.

Additionally, having a local service provider like Pantheon has been a significant advantage. Their ability to respond promptly and even come on-site within minutes when necessary underscores their commitment to customer satisfaction.

Beyond their technical expertise, what sets Pantheon apart is their personalized service. Getting to know our dedicated tech team has fostered a sense of partnership, making it feel like they are an integral part of our own team. The quality of service they provide is exceptional, and I highly recommend Pantheon Computers to anyone seeking reliable IT support.

Tiffany Lynch Chief Financial Officer

For us, the biggest benefit to partnering with Pantheon Computers is having a fully managed agreement for our IT services that is invoiced monthly. Meaning, if and/or when we need our IT support, we do not need to pay a large amount up front before we are put on the list for support. We have more secure computers and server. In the past, we have not been protected from our emails and computers getting hacked, but with Pantheon, we don't have to worry.

Pantheon Computers provides personal service, and the team has always been very professional and knowledgeable whenever we reach out to them. When you call for support, the call is typically answered by a Pantheon member instead of an answering service.

We have been with Pantheon Computers for five years now, and they have continued to take care of our IT needs and I always feel they are here when we need them. We never feel like we are being put on the back burner. Go Pantheon!!

Debbie Hofmaster Office Admin