Home / Services / Managed IT

Managed IT Services That Fix Problems Before Your Staff Notices Them

Pantheon becomes your IT department for one predictable monthly fee. We monitor, patch, secure, and support your systems around the clock, so your team can get back to the work you hired them for.

Your network, right now
  • Monitoring24/7/365
  • Help desk tickets closed same day90%
  • Monthly billingFlat, no hidden fees
  • Supporting Minnesota businesses since1997

Sound Familiar?

Most businesses call us after one of these has happened more than once.

  • The Same Issue Keeps Coming Back

    Your current provider patches the symptom, closes the ticket, and you’re calling again next week.

  • Invoices You Didn’t See Coming

    Hourly billing and project add-ons make IT impossible to budget for.

  • No One Is Watching After Hours

    Ransomware and failed backups don’t wait for business hours, and neither should your monitoring.

What’s Included

Every managed IT plan covers the day-to-day support and the long-term planning. No separate contracts to track.

24/7 Monitoring and Maintenance

Servers, workstations, and network gear are watched around the clock, with updates and patches applied on schedule.

Help Desk Your Staff Will Actually Call

Real technicians, remote or on-site, who know your systems and your people by name.

Layered Cybersecurity

Endpoint protection, email filtering, firewall management, and threat monitoring working together.

Backup and Recovery

Automated, tested backups so a failed drive or a ransomware attack doesn’t become a lost week.

Microsoft 365 and Cloud

Licensing, user setup, email, Teams, and file sharing managed for you, along with any cloud moves.

vCIO Strategy and Budgeting

Regular planning meetings and a technology roadmap, so upgrades are planned instead of emergencies.

Two Ways to Work with Us

Fully Managed IT

Best for organizations with roughly 20 to 50 employees

Pantheon is your entire IT department: support, security, backups, vendors, and planning.

More on outsourced IT support

Co-Managed IT

Best for organizations with roughly 50 to 200 employees

Your in-house IT staff keeps ownership. We add tools, after-hours coverage, and extra hands where you need them.

More on co-managed IT support

Getting Started Takes Three Steps

  1. Book a Call

    A free 15-minute conversation about your business and what’s not working.

  2. IT Discovery

    Our technicians review your current setup and document risks and inefficiencies.

  3. Your IT Plan

    We build and roll out a proactive plan, with a clear monthly price before anything starts.

Common Questions

More answers in our IT services FAQ and pricing FAQ.

What does managed IT cost?

You pay one flat monthly fee based on the size of your environment. After discovery, we give you a clear quote, and there are no surprise invoices for covered work.

How is this different from calling IT when something breaks?

Break-fix support gets paid when things go wrong. Managed IT gets paid to keep things running, so our incentive is to prevent problems, not bill for them.

Can you work alongside our existing IT person?

Yes. That’s our co-managed model. Your staff stays in charge, and we fill the gaps in coverage, tools, and expertise.

How hard is it to switch from our current provider?

We handle the transition, including documentation, credentials, and coordination with your current provider. Read our switching providers FAQ for details.

Find Out What’s Slowing Your IT Down

Fifteen minutes, no obligation. Serving Waseca, Mankato, Rochester, Faribault, and all of Southern Minnesota.