Author: Kelsey Kahnke

SystemCare: Keeping Your Machines Healthy So You Don’t Have To

Title: SystemCare: Keeping Your Machines Healthy So You Don’t Have To Author: Jill Stagman, New Business Development Date: July 20, 2026 Category: Managed Services / IT Infrastructure The Problem with Reactive IT Here’s something I’ve watched happen too many times over 25 years: a business ignores the warning signs on aging equipment, or skips the […]

Are Leaders Really in Control of Culture?

Title: Are Leaders Really in Control of Culture? Author: Reyna Monson, President Date: July 13, 2026 Category: Leadership / Team Culture If you’re a leader, you’ve probably heard some version of this advice: “One of your most important jobs is to create and maintain the culture of your organization.” That’s true. As leaders, we have […]

From Firefighter to Architect

Title: From Firefighter to Architect Author: Nikki Dulas Date: June 22, 2026 Category: Operations / Leadership There is a certain kind of satisfaction that comes from putting out fires. A problem pops up, something is unclear, a deadline is at risk, a customer needs an answer, a process breaks, or a teammate needs help, and […]

Advanced Security: The Foundation Beneath Everything

Title: Advanced Security: The Foundation Beneath Everything Author: Jill Stagman, New Business Development Date: June 15, 2026 Category: Security / Managed Services The World Changed. The Threats Did Too. I’ve been in this industry long enough to remember when the biggest security concern was whether someone had installed a screen saver that came bundled with […]

The Human Side of IT: Why Adoption Is the Real Challenge

Title: The Human Side of IT: Why Adoption Is the Real Challenge Author: Reyna Monson, President Date: June 8, 2026 Category: IT Strategy / Operations Companies invest in new technology and expect results. But months later, usage is inconsistent, workarounds appear, and the value never fully shows up. The issue usually isn’t the technology. It’s […]

Stop Adding Tools. Start Fixing Flow.

Title: Stop Adding Tools. Start Fixing Flow. Author: Reyna Monson, President Date: June 2, 2026 Category: Operations / IT Strategy A team starts missing deadlines. Communication feels scattered, and work begins slipping through the cracks. So the company does what most companies do — they add a new tool. At first, it helps. There’s momentum, […]